Introduction
We are DIGIDS MARKETING MANAGEMENT (the “Company” “we”, “us”), and we process your data as controllers. This means that we are responsible for how we process and protect your data. We will use your data (collected or provided), among other purposes, to manage your registration as a user, to manage your purchases of products or services, to respond to your queries, and, if you wish us, to communicate with you. We collect and process your data to enable us to offer you our Services and products, to respond to your queries, or for any other reason illustrated in this Policy. Please note that we may share your data with service providers who assist or support us with the appropriate delivery of our products and services.
We also highlight your rights concerning the processing of your personal data such as the right to access, rectify, or ask us to delete your personal data. In certain cases, you are also entitled to other rights, such as, for example, to object to us using your data, or to transferring your data, as we will explain below.
In this Privacy Policy, you will find all relevant information applicable to you, regardless of the channel or means that you use to interact with us. We are transparent about what we do with your personal data, to help you understand the relevant implications of how we use your data and the rights you are entitled to about your data.
We make this Privacy Policy permanently available to you via our website here https://digi-ds.com/ (hereinafter the “Site”, “Website”) where you can review, check, and consider terms depicted therein.
We encourage you to carefully read this Privacy Policy to understand the ways we will utilize your personal data and your rights, and responsibilities in this respect. IF YOU DO NOT AGREE WITH OUR PRIVACY POLICY, WHETHER IN WHOLE OR IN PART, PLEASE DO NOT USE THE SITE OR ANY OF THE SERVICES PROVIDED ON THE SITE, AND DO NOT PROVIDE ANY PERSONAL DATA TO US.
Reasoning for Processing Your Personal Data
We collect your personal data actively by requesting you to provide us with certain information and passively, as we may use cookies (please see more details below) and other tracking equipment on our Website. Depending on how you interact with our Website and the means you chose to contact us we will process your personal data for the reasons depicted in the table below.
| Reasoning | Explanatory Notes |
| User Registration | If you decide to send us an email or contact us via any other means we will collect and process your personal data accordingly. Based on your needs we will grant you access to our functionalities, products, and services. Personal data shall mean any information relating to an identified or identifiable natural person, who can be identified, directly or indirectly, in particular by reference to an identifier. Therefore, to register you as a user we may request your full name, and identification number or collect data regarding your location and other online identifiers, etc. |
| Customer Support | We will use your personal data to answer your inquiries and keep in touch with you. We also process your personal data in case you submit a complaint regarding the services or products offered to you, our policies and procedures, etc. If it is available and you choose to communicate with our customer support via an online chat or an online Contact Us form or email or through the chat service of a social network or another collaborator, some of your personal data such as your name or username, may be imported to them. In this respect, we recommend you to review the applicable privacy settings and carefully read their privacy policies to obtain more detailed information about the use they make of your personal data when using their services. |
| Other Communication Purposes | We may process your personal data for the development, performance, and overall provision of the Services to you. Such processing may be necessary for the execution of payments and invoicing purposes. (Please also refer to section 4 regarding the disclosure of personal information to third parties) We may also contact you for updates, developments, and informative notices related to our products and services. |
| Marketing | We may process your data for marketing purposes to provide you with personalised products and services based on your interactions with us on our Website. In this respect, we may collect data such as your browsing history, your previous purchases, clicks, and views and establish your preferences. You have the right to object to the processing or/and further processing of your personal data when this will be processed or has already been processed for marketing purposes, at any time and free of charge. |
| Analytics and Statistic Purposes | We may use your data for analytic and statistical purposes. Statistical purposes mean any operation of collection and the processing of personal data necessary for statistical surveys or for the production of statistical results. Those statistical results may further be used for different purposes. The statistical purpose implies that the result of processing for statistical purposes is not personal data, but aggregate data, and that this result or the personal data is not used in support of measures or decisions regarding any particular natural person. Such data helps us understand elements regarding the interaction that visitors or/and clients have on our Website and contribute to the development of our Services. |
| Usability and quality | We analyse data regarding the usability of our Website and assess the quality of offered Services. |
Retention Period and “your right to be forgotten”
Depending on the purpose we process your data, the retention period we hold them may be affected accordingly. We will process your data for the time necessary to achieve the purpose we collect it. Subsequently, we will retain such data stored on our servers for the time during which the purpose of their processing may rise. Once each of the process’s purposes is time bared, we will proceed with their deletion. The retention of your data will comply with the applicable legal requirements.
Additionally, you have the right to request us to erase your personal data at any time. Under these circumstances we will proceed without undue delay with the erasure where the following grounds apply:
- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- you withdraw your consent to process your data where there is no other legal ground for such processing;
- you object to the processing where personal data are processed for direct marketing purposes;
- the personal data have been unlawfully processed;
- the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
- the personal data have been collected in relation to the offer of information society services for children.
Sharing Personal Data with Third Parties
We may share personal data with third parties to achieve the purposes mentioned in this Policy. Third parties may include other entities including financial institutions, anti-fraud detection and prevention entities, technological and analytical service providers, providers and partners of services related to logistics, transport, and delivery and/or their partner establishments, providers of customer support-related services, service providers and collaborators related to marketing and publicity, such as advertising agencies, advertising partners or social media.
Where third parties are in territories outside EEA that may not offer a level of data protection comparable to our jurisdictions, we inform you that the transferring of your data will be handled with adequate safeguards. Under these circumstances, we will utilize international data transfer tools such as standard contractual clauses and other measures. However, note that the processing of personal information by third parties is not covered by this Policy.
If the Company discloses your personal information to business parties, such as card processing companies or banks, in order to perform or facilitate the services requested by you, such third parties may store your information in order to comply with their legal and other obligations.
Disclaimer: The Company may disclose your personal data in accordance with the applicable rules and regulations and on its discretion when we believe that such disclosure is necessary for the protection of rights and/or to comply with any proceedings, court order, legal process served or pursuant to governmental, intergovernmental or other regulatory bodies.
The Company shall not be liable for misuse or loss of personal information or otherwise on the Company’s website(s) that the Company does not have access to or control over. The Company will not be liable for unlawful or unauthorised use of your personal information due to misuse or misplacement of your passwords, negligent or malicious intervention and/or otherwise by you or due to your acts or omissions or a person authorised by you.
Cookies
Cookies are small data files that store data in an encrypted format and are stored on your web browser permanently (you can delete or block them) or temporarily (expire after a specified lifetime duration). We may use a variety of cookies such as functional cookies and similar devices to ensure that our website functions properly. We may also use performance and analytics cookies that analyse how visitors navigate through our website and let us improve its overall functioning. Additionally, we may use session cookies containing information that is stored in a temporary memory location and deleted after the session ends.
You can delete, disable or adjust cookies settings in your web browser. Please note that this may affect the functioning of our website and the services/products available to you.
Your rights
Notwithstanding the lawful basis or the purpose, we process and use your personal data you have rights that you can exercise at any time and free of charge. In particular, you have the right to access and request that we rectify your personal data and cancel or limit their processing. We note that the personal data you provide to us through any procedure, you guarantee that it is true and accurate, and you undertake to notify us of any change or modification of your data. You will be liable for any loss or damage caused to the Website/Services or any third party by reporting to us erroneous, inaccurate, or incomplete information. Please remember that it is your responsibility to provide us only with your own personal data, not with data belonging to third parties. Additionally, you have the right to request us to erase your personal data in line with section 3 above. Any consent given by you regarding the processing of your data can be withdrawn at any time.
When we are legally permitted to process your data due to your consent or for the purposes of a contract, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you made available to us in a structured, commonly used, and machine-legible format, to be able to transmit them to another entity directly without impediments on our part. In addition, where the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
The right of portability is subject to the technical feasibility and shall not adversely affect the rights and freedoms of others.
Disputes
You agree that any controversy or claim arising out of or relating to the Privacy Policy, and/or related Services shall be settled by out-of-court procedures within the territory of Dubai or unless agreed in a location determined by the Parties as set forth herein. By agreeing to follow an out-of-court procedure of the dispute as set forth herein, you understand that you are waiving your right to initiate court proceedings.
Alternatively, you may assert your claims in Dubai courts following the terms of this Privacy Policy if your claims qualify and so long as the matter remains in such court and advances only on an individual basis.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Site or these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
YOU FURTHER AGREE THAT ANY DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THE SITE, THE PRIVACY POLICY, AND/OR THESE TERMS WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORTING TO ANY FORM OF CLASS ACTION.
Any disputes arising out of or relating to this Privacy Policy, the Site, and/or the Services shall be resolved in accordance with the laws of the state of Dubai.
Amendments to the Privacy Policy
The Company reserves the right to amend and make changes to this Policy where this is deemed necessary. Should we do so we will notify you with the new version in order to review and assess if you accept the terms depicted therein. In any case, we suggest you review this Privacy Policy from time to time in case minor changes are made or we make any interactive improvement, taking the opportunity that you will always find it as a permanent point of information on our Website.
Questions or Feedback
Your questions and feedback are always welcome at any time. Please feel free to contact us at [email protected].